Provider Support


Dedicated Support from the Ordering of the Test Through to the Patient Follow-Up

TRUETOX™ medication monitoring and drug detection services ensure that health care professionals have a choice between ordering tests individually or use a custom panel of tests selected by the Practitioner. They choose the test methods suited for their individual needs, immunoassay and/or drug specific triple quadrupole LC-MS/MS. Results are reported to the Practitioner within 48 hours of the urines receipt into our lab.

Our Triple Quadrupole LC-MS/MS technology provides precise drug specific identification and quantitative or qualitative analytical results of all drugs and metabolites present or absent. When used alone or in combination with immunoassay qualitative testing, Triple Quadrupole LC-MS/MS testing provides health care professionals with critical information to support patients’ overall treatment plans. Laboratory testing by Triple Quadruple LC-MS/MS uses significantly lower cutoff levels than in-office drug tests (Point of Care testing) and is, therefore, more accurate in determining medications and other substances present in, or absent from, a patient’s system at the time of the test.

Truetox Customer Benefits

  • Real Time Clinical Support
  • Consult with our expert toxicologists for real-time discussion, results interpretation, education and training
    every day. Toll-Free: 844-TRUETOX (878-3869)
  • Monday –Friday, 7:00AM to 7:00PM Eastern Standard Time
  • Saturday – 9:00AM to 2:30PM Eastern Standard Time